CRM Customisation

Tailor your CRM for seamless operations and enhanced user experience.

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CRM Customisation

CRM Solutions at It’s Solved

Unlock the full potential of your CRM system with our expert customisation services. At It’s Solved, We understand that every business is unique, and a one-size-fits-all CRM solution may not cater to your specific needs. That’s where our CRM customisation services come into play.

Tailored Solutions for Your Business

Our team of seasoned professionals is dedicated to crafting bespoke CRM solutions tailored to your business requirements. Whether you’re looking to streamline your sales processes, enhance customer engagement, or optimise data management, we’ve got you covered. Moreover, our customisation experts work closely with you to identify pain points and design a CRM that aligns seamlessly with your workflow.

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Why Choose CRM Customisation ?

Enhanced Efficiency

Optimise your CRM system to match your business processes, reducing manual efforts and improving overall efficiency.

Integration Capabilities

Integrate third-party tools and applications seamlessly into your CRM system for a unified and efficient workflow.

Improved User Adoption

Customise the interface to make it user-friendly, ensuring higher adoption rates and engagement among your team members.

Data Security

Ensure the highest level of data security by customising access controls and permissions based on your organisation's hierarchy.

Our Customisation Process


We start with a detailed consultation to understand your business processes, pain points, and objectives.


Our experts conduct a thorough analysis of your current CRM system to identify areas for improvement.

Customisation Plan

Subsequently, based on the consultation and analysis, we develop a customised plan outlining the changes needed to align the CRM with your business goals.


Our team executes the customisation plan, ensuring a seamless integration that minimizes disruptions to your daily operations.

Testing and Feedback

Rigorous testing is conducted to ensure the customised CRM meets your expectations. We welcome your feedback and make any necessary adjustments.


We provide comprehensive training to your team to ensure a smooth transition and optimal utilisation of the CRM.

Elevate Your CRM Experience

Transform your CRM system into a powerful tool that not only meets but exceeds your expectations. Partner with It’s Solved for CRM customisation services that elevate your business processes and drive success.

Ready to get started?

Contact us today for a personalised consultation and take the first step towards a more efficient and tailored CRM experience.

CRM customisation involves tailoring your Customer Relationship Management system to meet the specific needs and workflows of your business. It is essential to enhance efficiency, improve user adoption, and ensure that the CRM aligns seamlessly with your unique processes, ultimately driving better business outcomes.

If you find your current CRM system struggling to adapt to your business processes, lacking user engagement, or hindering productivity, it may be time for customisation. A comprehensive evaluation of your CRM's alignment with your business goals and day-to-day operations can help identify areas for improvement.

Absolutely. Whether you're a small startup or a large enterprise, CRM customisation is scalable to meet the unique needs of businesses of all sizes. It ensures that your CRM system grows with your business, providing tailored solutions that evolve with your changing requirements.

The duration of CRM customisation depends on various factors, such as the complexity of your requirements and the size of your CRM system. Following an initial consultation and analysis, we can provide a detailed timeline for the customisation process, ensuring a balance between efficiency and precision.

Absolutely. One of the key benefits of CRM customisation is the ability to seamlessly integrate third-party tools and applications into your system. This ensures a unified and efficient workflow, allowing you to leverage additional functionalities that complement your customised CRM solution.